Privacy Policy

Introduction

Property Zone Gibraltar (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

Who We Are

Property Zone Gibraltar is based in Gibraltar and provides estate agency services to assist individuals and businesses in buying, selling, renting, and managing properties.

Data We Collect

We may collect the following types of personal data:

• Identity Data: Name, contact details (e.g., phone number, email address).
• Financial Data: Payment information for transactions.
• Technical Data: IP address, browser type, and usage data for our website.
• Marketing Data: Preferences for receiving marketing materials.

How We Use Your Data

We will use your personal data for the following purposes:

• To provide estate agency services and fulfill contracts.
• To respond to inquiries and provide customer support.
• To manage payments and billing.
• To communicate updates and offers with your consent.
• To analyze and improve our website and services.

Legal Basis for Processing

We process personal data under the following legal bases:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests (e.g., improving our services).
• Consent where explicitly provided (e.g., for marketing communications).

Data Sharing

We will not share your personal data with third parties except:

• When required by law.
• With service providers who assist in delivering our services (e.g., payment processors).
• With your explicit consent.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

Your Rights

Under GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your data (right to be forgotten).
• Object to processing based on legitimate interests.
• Withdraw consent at any time for processing based on consent.
• Lodge a complaint with the Gibraltar Regulatory Authority.

Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings.

Contact Us

If you have questions or wish to exercise your rights, please contact us at:

• Email: info@propertyzonegibraltar.com
• Phone: +350 200 64040
• Address: 34 Ocean Village Promenade, Ocean Village, Gibraltar, GX11 1AA